Last Updated: April 9, 2026
These Terms of Service ("Agreement") govern the consulting and implementation services provided by Salestream, LLC dba Erabond ("Contractor," "we," "us") to you ("Client," "you"). By engaging our services, you agree to be bound by the terms outlined below.
Each engagement shall be governed by a Statement of Work ("SOW") that describes the specific deliverables, timeline, and fees for the project. Our services primarily encompass HubSpot CRM implementation, configuration, optimization, and related consulting services.
The SOW will detail the specific scope of the HubSpot implementation, which may include but is not limited to: CRM setup and configuration, pipeline creation, workflow automation, custom reporting, data migration, third-party integrations, and ongoing maintenance.
Any work outside the scope defined in the SOW must be agreed upon in writing by both parties before work commences and may require a separate SOW or an amendment to the existing one.
Unless otherwise specified in the SOW, the standard turnaround time for deliverables is five (5) business days from the date of approval and receipt of all necessary materials, access credentials, and information from the Client.
The Contractor shall make commercially reasonable efforts to meet all deadlines specified in the SOW. Delays caused by the Client's failure to provide timely feedback, access, or required materials shall extend the performance period by the corresponding number of days of delay.
Rush requests may be accommodated on a case-by-case basis and may incur additional fees as agreed upon in writing.
The Contractor warrants that:
If any deliverable does not conform to the warranties stated above, the Contractor shall, at no additional cost to the Client, correct or re-perform the non-conforming work within a reasonable time frame after receiving written notice from the Client describing the deficiency.
The Contractor agrees to indemnify, defend, and hold harmless the Client, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
The Client agrees to indemnify, defend, and hold harmless the Contractor from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
Fees for services shall be as set forth in the applicable SOW. Unless otherwise specified, fees are calculated on an hourly basis at the rate agreed upon in the SOW.
Travel expenses are not included in the professional fees and shall be the responsibility of the Client only if travel is mutually agreed upon in advance and in writing.
In the event that additional work beyond the scope of the SOW is required, the Contractor shall provide the Client with a written estimate of the additional fees. Work on such additional scope shall not commence until the Client provides written pre-approval of the additional fees.
Invoices shall be issued in accordance with the payment schedule outlined in the SOW. Payment is due within thirty (30) days of the invoice date unless otherwise specified. Late payments may be subject to a fee of 1.5% per month on the outstanding balance.
Upon delivery of each deliverable, the Client shall have four (4) business days to review and either accept the deliverable or provide written notice of any deficiencies. If no notice is provided within the four (4) business day period, the deliverable shall be deemed accepted.
Either party may terminate this Agreement or any SOW by providing thirty (30) days' written notice to the other party. In the event of termination:
Either party may terminate this Agreement immediately upon written notice if the other party materially breaches this Agreement and fails to cure such breach within fifteen (15) days of receiving written notice of the breach.
The Contractor is an independent contractor and is not an employee, partner, or joint venturer of the Client. Nothing in this Agreement shall be construed to create an employer-employee relationship between the parties.
The Contractor shall be solely responsible for all taxes, withholdings, and other statutory or contractual obligations of any sort, including but not limited to workers' compensation insurance, unemployment insurance, and income tax withholding.
The Contractor retains the right to determine the method, details, and means of performing the services, provided that the deliverables meet the specifications outlined in the applicable SOW.
The Contractor may engage subcontractors to assist in the performance of the services, provided that the Contractor remains responsible for the quality and timeliness of all work product.
If you have any questions about these Terms of Service, please contact us:
Salestream, LLC dba Erabond
Email: kevin@erabond.io
Website: www.erabond.io
